This week businesses will tell their customers how much they love them. But do they really love their customers? Or are they just...

What customers want—and what they actually need—are frequently not the same thing. The customer wants their symptoms addressed, but they...

No matter how successful a brand is, maintaining visibility in front of its customers is crucial for sustainable growth. Still,...

In 2034 – just 14 years from now – Gen Z will overtake millennials as the largest generation in the workforce. Given business’ current...

We are constantly making small shifts, both personally and in our businesses. That’s the nature of Life. But when we find ourselves once...

There are over 60,000 new websites launched every single day, and that number is increasing. Enterprise organizations are posting up to 6...

We live in a world that believes instant results are achievable. From food to weight loss, and from fame to shareholder value, we are...

I often gain more reflecting on the past year than I do setting intentions for the new one.  I find it extremely powerful to stop and...

It’s Easy to Design – and It Actually Works! December is that time of year when we can reflect on how we did over the past year in...

Your employees and members don’t really ‘Like’ you – at least on social media. That’s not only emotionally devastating for your brand, it...

What in the world is Brand Affinity, anyway? Most of us think about branding as our logo, color, fonts and maybe our talking points. And...

As a recovering “overwhelm-a-holic,” I spent roughly 20 years as a charter member of the Cult of Busy. The resulting overwhelm affected...

Spiritual refers to what is beyond the physical, material world. Nowhere are we promised that spiritual implies constant personal...

Why would a retreat leader, like myself, say retreats don’t work? I actually believe strongly that they can work. Still, more often than...

By the time you receive this I will be about to head off to gorgeous North Carolina with Tracey Owens and several other amazing women –...

I see too many business owners who hate the majority of what it takes to run a business. They add the caveat, “But I love the actual...

We don’t actually value leadership. The price of true leadership feels like more than the average person cares to pay. What that means...

OK – I lied a little bit. Your company name does matter some – just not as much as other aspects of a business. I have seen start up...

Transcendent is more than a superlative word. It is an evolving approach in business. By its definition, “transcendent” goes beyond...

If you have attempted to balance your work and Life, and have felt it was impossible, it’s because it is impossible. Life is your whole...